CK6 — Privacy Policy

Ck6 places the highest importance on user privacy. This Privacy Policy is written in clear, straightforward language with Bangladesh users in mind, so you can easily understand how your data is handled.

This Privacy Policy applies automatically whenever you use the ck6 website, mobile app, or any related services. We may update this policy at any time — you will be notified of any changes in advance via email or an on-platform notice.

Ck6 only collects information that is genuinely necessary to operate its services. Collecting excessive or unnecessary data goes against our policy.

Directly Provided Information

• Full name, email address, and mobile number.
• Date of birth (for age verification).
• Home address and district/division.
• National ID or passport details for identity verification.
• Payment method details — such as your Mobile Banking/Nagad number (not your full account information).

Automatically Collected Information

• IP address and location data (at a general level).
• Browser type, device model, and operating system.
• Time spent on the platform, pages visited, and gaming patterns.
• Transaction history and bonus usage details.
• Cookies and session data.

Ck6 uses the data it collects solely for the purposes listed below. No personal information is sold to advertisers or shared with unauthorized third parties.

• Account Management: For registration, login, and profile updates.
• Payment Processing: To securely process deposits and withdrawals.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• KYC Verification: To verify age and identity and to meet legal obligations.
• Customer Support: To address your complaints and questions.
• Responsible Gaming: Monitoring unusual gaming patterns and providing support where needed.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To send you offers and updates only with your consent.

Ck6 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

Trusted Service Providers

Payment gateways, identity verification agencies, and IT service providers receive only the data necessary for their specific function. These partners are contractually bound to comply with our Privacy Policy.

Legal Obligations

Disclosing information in response to a court order, government investigation, or regulatory request is a legal obligation. In such cases, only the minimum necessary data is shared.

Fraud Prevention

In cases of money laundering or serious fraud, relevant information may be shared with the appropriate authorities.

Ck6 follows industry-standard technologies and processes to keep your data secure:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit encryption.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Protection against unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Data Minimization: Only the information that is strictly necessary is collected and stored.
• Staff Training: All ck6 staff are trained to follow our privacy policy and are only granted access to data they genuinely need.

Ck6 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: These are required for login sessions and security purposes and cannot be turned off.
• Functional Cookies: To remember language preferences and settings.
• Analytics Cookies: To understand which pages are used most and to improve our services.
• Security Cookies: To detect and prevent fraudulent activity.

You can turn off non-essential cookies through your browser settings. Please note that doing so may limit certain features.

Under ck6's Privacy Policy, you have the following important rights:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Ck6 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Profile information is retained for as long as the account remains active.
• Financial transaction records are retained for 5 to 7 years even after an account is closed.
• KYC documents are retained for a maximum of 7 years.
• Security logs are deleted after 12 months.
• Upon a request to delete an account, data will be removed within 30 days unless retention is required by law.

Ck6 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is in place at the point of registration.

If a minor's account is identified, it will be closed immediately and any collected data will be deleted. If a parent or guardian believes their child is using ck6, please contact our support team right away.

For any questions, requests, or complaints related to the Privacy Policy, please contact our Data Privacy Team. We take every request seriously and do our best to respond as quickly as possible.

Once a complaint is submitted, we will provide an initial response within 7 business days and a resolution within 30 days.